Terms & Conditions.

Terms & Conditions

By using The Corner House Hotel website and/or making a reservation with us, you agree to the following terms and conditions. Please read them carefully before booking your stay or dining experience.

1. Reservations & Payments

• All reservations are subject to availability and confirmation by The Corner House Hotel.

• A valid credit or debit card is required to secure all bookings. In some cases, a deposit or full prepayment may be requested at the time of booking.

• For direct bookings via our website, you will receive an email confirmation. If you do not receive one, please contact us to confirm your reservation.

2. Cancellation Policy

• For individual direct hotel room bookings, cancellations made less than 24 hours prior to the arrival date may incur a cancellation charge equal to the first night’s stay.

• For group bookings (3 rooms or more), a longer cancellation period may apply; this will be outlined at the time of booking.

• No-shows will be charged in full for the first night’s stay.

• For non-refundable or advance purchase rates, cancellations are not permitted and the full amount is forfeited in the event of cancellation or no-show.

3. Check-In & Check-Out

• Check-in time: from 3:00 PM

• Check-out time: by 11:00 AM

• Early check-in and late check-out may be available upon request, subject to availability and additional charges.

• Early check-in and late check-out may be available upon request, subject to availability and additional charges.

4. Children & Additional Guests

• Children are welcome at The Corner House Hotel. Cots and extra beds are available by prior arrangement.

• Room rates are based on two adults. Additional charges may apply for extra guests.

5. Minimum Age & Legal Capacity to Book

By making a reservation with us, you are entering into a legally binding contract with the hotel.

The minimum age of the lead guest making the reservation and checking in is 18 years. The lead guest must be present at check-in and remain responsible for the booking for the duration of the stay.

Guests under the age of 18 must be accompanied by a parent or legal guardian who is also staying in the same room and who accepts full responsibility for the minor’s stay, conduct, and any associated charges or liabilities.

We reserve the right to request valid photographic identification (such as a passport or driving licence) to verify age and identity upon arrival. Failure to provide suitable identification may result in refusal of check-in without refund.

The lead guest is responsible for:

• All accommodation charges
• Any additional purchases (including food, beverage and bar charges)
• Any damage, loss or disruption caused during the stay
• Compliance with all hotel policies and licensing regulations

As our properties operate licensed premises, alcohol licensing laws apply. We reserve the right to refuse service or accommodation where legal age requirements are not met.

6. Pets

• Well-behaved dogs are welcome in designated rooms and public areas, subject to availability and prior notice. A cleaning fee may apply.

• Pets must not be left unattended in rooms at any time.

7. Dining Reservations

• Dining reservations are recommended, particularly during weekends and peak seasons.

• Please inform us of any dietary requirements or allergies at the time of booking.

• A deposit may be required for larger groups or special events.

8. Guest Conduct

• We ask all guests to respect the comfort and wellbeing of others staying or dining at the hotel.

• The management reserves the right to refuse accommodation or service, or to require a guest to leave, should their behaviour be deemed disruptive, inappropriate or in breach of hotel policies.

9. Damage & Liability

• Guests are responsible for any damage caused to hotel property during their stay.

• The Corner House Hotel accepts no liability for loss or damage to personal belongings unless due to negligence on our part.

• Vehicles parked in the hotel’s car park are left at the owner’s risk.

10. Smoking Policy

• The Corner House Hotel is a non-smoking property. A deep cleaning charge will apply if evidence of smoking is found in guest rooms or indoor public areas.

11. Force Majeure

• The hotel shall not be liable or responsible for any failure to perform or delay in performance of any obligations due to events outside our reasonable control (including but not limited to natural disasters, strikes, travel disruptions, pandemics, or government restrictions).

12. Privacy Policy

• We are committed to protecting your privacy. Personal data is handled in accordance with current UK data protection regulations. For full details, please see our Privacy Policy.

13. Website Use

• All content on this website is the property of The Corner House Hotel. You may not copy, reproduce, or reuse any content without permission.

• We aim to ensure the accuracy of information provided on our website, but cannot guarantee that all content is free from errors or omissions.

14. Changes to Terms

• The Corner House Hotel reserves the right to update these terms and conditions at any time. The latest version will always be available on our website.

The Corner House Hotel
Park Street
Taunton, Somerset
TA1 4DQ

T.: +44 (1823) 214870
E: reception@corner-house.co.uk